技术支持

API - 工单详情

描述:工单详情

请求方式:GET

请求地址:/v1/tickets/:id

版本:v1

内部API调用方法名:Ticket_ticketDetail

返回参数

参数类型验证规则最大长度描述示例
  _reply array[] - 回复 [{"id":1,"uid":1,"user":"example","description":"example","ipaddr":"192.168.1.1","port":443,"create_time":1639979575}]
         Ltype string - 类型:reply回复,ticket合并的工单 reply
         Lattachment string - 附件 example
         Lcontent string - 内容 example
         Luser_type string - 用户类型:user用户,admin管理员 user
         Luser string - 用户 example
         Lcreate_time int - 创建时间 1639979575
  _ticket array[] - 工单 {"id":1,"uid":1,"department_id":1,"host_id":1,"name":"example","email":"example","title":"example","content":"example","status":"Active","priority":"high","admin":"example","department_name":"example","product_name":"example","create_time":1639979575,"update_time":1639979575,"last_reply_time":1639979575}
         Lid int - 工单ID 1
         Luid int - 用户ID 1
         Ldepartment_id int - 部门ID 1
         Lhost_id int - 产品ID 1
         Lname string - 姓名 example
         Lemail string - 邮箱 example
         Ltitle string - 标题 example
         Lcontent string - 内容 example
         Lstatus string - 状态 Active
         Lpriority string - 优先级 high
         Ladmin string - 管理员 high
         Ldepartment_name string - 部门名称 example
         Lproduct_name string - 商品名称 example
         Lcreate_time int - 创建时间 1639979575
         Lupdate_time int - 更新时间 1639979575
         Llast_reply_time int - 最后回复时间 1639979575